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Frequently Asked Questions

What is Community Solar?

Local, centrally located large solar energy system near you, serving many households. Anyone paying a NYSEG electric bill, including renters, can enroll.

What are the details of the Community Solar project?

This project is located in Ithaca, NY. It is under construction and is anticipated to be complete in December 2017, with customers able to begin subscription and savings in early 2018. Video of the array is below:

How much money down is required?

Nothing

How long is the commitment?

Contracts can be 1, 2 or 3 years.

How do I make payments?

Monthly electronic withdrawals from a checking or savings account. BlueRock Energy will notify each subscriber with an electronic copy of the invoice prior to initiating the electronic withdrawal.

Is my banking information safe?

Absolutely. BlueRock Energy is an ESCO (energy services company) with over 19,000 customers in five states and works regularly in keeping customer information secure.The banking information is destroyed and does not reside on any computer network once entered into our secure payment system.

How much does it cost and how much will I save?

The kilowatt hour credits purchased as a result of your subscription will be able to offset all per kilowatt hour supply and delivery charges on your utility bill. The price you will pay per kilowatt hour will be 5% less than the current delivery rates and the previous 12-month average NYSEG utility supply rates.

What happens if the amount of kilowatt hours allocated and purchased by me from the Project for a particular month exceed my usage for that month?

Excess kilowatt hours purchased and allocated from the Project will carry over on your monthly NYSEG utility bill to the following month and each succeeding month until used in full. They are not lost as long as you remain a subscriber and in your current residence. Under normal weather conditions, the excess allocation typically happens in a summer month. As a subscriber, the excess kilowatt hours continue to carry over until months where the kilowatt hours allocated and purchased from the Project are less than your monthly usage. This kilowatt hour shortage will typically happen in a winter month. The excess kilowatt hours carried over to these months are used to reduce the shortage.

What happens if the amount of kilowatt hours purchased and allocated from the Project for a particular month are less than my usage for that month?

In this case, your bill from NYSEG will show a net usage amount. If, after applying any carry over credits (see question above), a net usage amount remains, you will be billed by NYSEG and/or ESCO for such net usage amount at NYSEG’s delivery rates and NYSEG and/or the ESCO’s retail supply rate.

What if I purchase my electric supply from a third-party ESCO instead of NYSEG?

As long as the third-party ESCO supply charges are included on your NYSEG bill, (known as consolidated billing), the net metering credits you purchase will be able to offset all supply and delivery per kilowatt hour charges on your utility bill. If you are billed and pay for your supply charges directly to the third-party ESCO and not through NYSEG, then the net metering credits you purchase will be able to offset only the delivery per kilowatt hour charges on your utility bill.

What if I have an on site solar system at my house or business?

If you currently have a solar energy system located on your property used to offset electricity for a particular utility account, then you are not eligible to enroll that utility account in this program.

Were any of your questions not answered?

Please don't hesitate to contact us. We would love to answer any additional questions or concerns you may have. Call us at 1-877-421-0340 or send us an email!

Fill Out The Form To Receive Your Solar Rate Quote and Contract

By filling out this form, you agree to have BlueRock Energy obtain your previous 12 month kWh usage from New York State Electric and Gas. Upon completion of this form, BlueRock Energy will email you a contract for execution.